Babel works with Línea Directa Aseguradora in its core insurance business through an omnichannel approach to purchasing insurance services and focusing on digital channels, primarily the mobile channel.
40% of customers manage their policies through digital channels
60% of new policyholders via digital channel
corresponding to 1.5 million customersMore than 2.000 video call appointments per month
Committed to Digital Transformation
Línea Directa Aseguradora was established as a cutting-edge insurance company in direct channel contracting, and after all this time it continues to boost this leadership by expanding new services for its customers and supporting digital transformation and new digital channels.
UX/UI design of mobile and internet digital channels
The online channel has always been its natural environment, initially by phone and now online. The internet has become the quintessential channel of business and new competitors are constantly getting on board. Having an innovative product and usable, accessible digital channels will be determining factors in remaining at the forefront of the market.
Sharing goals
Our relationship with the Línea Directa Aseguradora dates back several years, and we are not content with just doing a good job. We strive every day to propose new solutions and new ways of doing things by applying new methodologies and adapting to its business needs.
Relationship of trust
This collaboration is based on the quality of the work, on large teams of multidisciplinary professionals, and on a relationship of mutual trust.
Information of interest
