Experiences
Helping define Telefónica’s geographic and mapping data management methods and processes
- Process re-engineering
- LOCATIONS
- GIS
- ARIS
- ETOM
- BPA
- BUSINESS ARCHITECTURE
- THE CHALLENGE
Implementation of BPA methodology and surveying of all processes for the management of the locations of property, network elements, shops and distributors.
Structure of the solution, preparation of the conceptual information model, and definition of capacities and processes to be developed in the project.
Use of the TM Forum framework: eTOM, SID and TAM
To build a location management tool
Re-engineering and surveying of processes to allow for the development of a geographic information management tool, key to supporting network creation processes, geo-marketing, service coverage, and positioning of network elements and stores.
Business Process Analisis (BPA)
We apply process definition methodologies to survey the processes, modelling and documenting the capabilities to be developed in order to build the location tool.
Find out about the result
A process model was obtained, which allows for the construction and subsequent maintenance of capabilities, services, data warehouses and tools to support the company’s location management system.
