
End-to-end solution: From alarm receiving to service invoicing.
Eliminating onerous admin work
Reduction of human intervention at alarm centres
Added value for the end customer
We have the new liquid gold
Effective security service provision is increasingly dependent on intrusion, access and video surveillance/video-verification systems and technologies.
Our vertical solution for security companies manages and stores hundreds of thousands of data entries that provide traceability to ongoing device operation.
Extract knowledge
Be able to provide a business with added value anchored in the wealth of stored information.
Our customers know and leverage a large part of this data variety to gain a market edge and have the feeling that key information and knowledge is right there for them.
Reduce operating costs, improve the quality and scope of end-customer service provisions, analyse users and forestall unhappy customers.
Machine learning
In our case, high data volumes became a major ally in the machine learning (ML) application, both in standalone and supervised models.
Data volumes and completeness provide accurate results using both statistical and euclidean algorithms.
The forecast use of artificial intelligence in input processes facilitates subsequent application without overwhelming processing capacity and memory requirements. However, the alternative (i.e., cloud computing) gives unlimited options in this regard.

Full satisfaction of expectations
In terms of operation, the reduction of false alarms and grouping of processing tasks represent significant savings, making it possible to optimise operator positions in the centres.
Also with regards operation, we are endeavouring to identify abnormal situations which do not constitute an alarm as determined by the Private Security Regulation but do present a real danger to people, since they are actually happening at the facility.
In the commercial and business-development sphere, customer knowledge can identify dissatisfied parties or those not getting minimum value from the service, enabling campaigns targeted at these groups.