Experiences
Avangrid, improving the management and reporting of IT Excellence Department processes
- UNIFICATION
- IMAGE
- COMMUNICATIONS
- DRY
- PROCESS IMPROVEMENT
- REPORTING
- DATA ANALYSIS
- IT
Avangrid, improving the management and reporting of IT Excellence Department processes.
Support to improve internal communications, unify IT processes and data analysis used throughout the company. Recently, project monitoring and management and reporting tasks to provide high-level information on ongoing initiatives.
Unified database
A database was recreated at Power BI for the 7,000 employees and 10,000 devices whose information is found in more than ten different sources, with some manual mapping, to give global visibility to all of Avangrid.Team growth (ongoing)
Thanks to the good first year of the project, Avangrid has decided not only to renew the project, but to expand the on-site team from one to three people.Reporting Reference
Project managers from other companies have asked the client to incorporate Babel members into their teams to perform reporting tasks.Knowledge and resources distributed around different repositories
IT has always been a poorly rated department. Our job is to improve employee conditions: Unification, simplification, faster tools, guides and illustrations that are easy to follow and interpret.
Process improvement and unification and project monitoring
It is not only our job to modernise and simplify, but also to unify: internally, they still have different processes depending on the source company.
Enabling comprehensive vision
We join forces on both sides: the IT Excellence Office identifies improvements and helps implement them, and the IT Communication Office informs and teaches the employee, among other tasks.
Find out about the result
The best result is to have the client’s trust to continue and to expand the Babel team in its US offices.
