Improving the Orange customer experience through mass data processing and analysis - BABEL Sistemas de Información
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Experiences

Improving the Orange customer experience through mass data processing and analysis

Babel Big Data Orange.  Funny young woman with half of two oranges put on her eyes
  • INTRODUCTION
  • HOW
  • PIPELINE
  • KPIs / KQIs
  • CEI / NEI
  • TPT / HWLOCATION (HOME / WORK LOCATION)
  • USES CASES
  • ARCHITECTURE

Analysis, design and construction of the CEM (Customer Experience Management) project.

> 20 M

users

> 15 TB

per day

> 400 K

events per second
Babel Big Data Orange. Illuminated cables detail